Nicole has extensive experience working with national and local volunteer-run organizations covering the financial management industry, medical industry and professional trade affiliations directing aspects of organizational administration, management and operations. Her experience helps organizations avoid making costly mistakes by fostering a collaborative environment amongst leadership and staff. Nicole works with professional association teams to help navigate membership growth, member retention, volunteer recruitment and engagement, strategic planning and event management.

She has earned a reputation for being a consummate association professional. Managing small- to medium-sized organizational department budgets, Nicole has built robust operational infrastructure including rapid development of a Covid-19 crisis response (during her time as interim CEO). She has worked alongside four different associations to produce 10 strategic plans, consistently hitting growth and outreach goals.

Nicole has a proven track in increasingly responsible roles by bringing a relationship-focused, collaborative, hard-working spirit to serve the stakeholders, employees, industry partners, volunteers and members.

She earned a Bachelor of Arts in English from DePaul University in 2011 and earned the rigorous CAE credential in 2014.