Talk to Me! Prioritizing Internal Communications During Times of Transition
By: Kelli Moore Principal, Ando Advisors When something significant happens in an organization, leaders may find it difficult to focus on anything but getting through the big event. Changes that are fraught with uncertainty, like leadership transitions or losing grant funding, are most challenging, but even positive changes like launching a new initiative or receiving a large grant will raise questions among staff. During times of transition, “What does this mean for me?” is foremost on everyone’s mind. It’s not surprising, then, that communication often gets bumped to the bottom of the priority list during major changes. Unfortunately, a lack...

