By: Brad Ball Vice President Big Buzz Idea Group According to a 2017 Gallup study, nearly one half of the American workforce spends at least some time working from home (WFH). While the study doesn’t specifically identify nonprofit professionals as part of the inquiry, experience tells us that WFH is becoming more commonplace all the way around. One of the more important ways to connect when team members or volunteers are working from home is via the conference call. Available as both dial-in audio-only and increasingly common video conference, here’s a list of how to conference like a pro. Know...