It was 2004 when a local nonprofit org (NPO) came to me and asked, “Can you review our project for us?” They had been working with a professional event planner, expecting that the agency would make their annual event more successful than ever before – but in reality, the gross profit had tripled while the net profit had been somehow cut in half. Big Buzz Idea Group was borne out of that project review. I found it difficult to believe that the NPO wasn’t getting all that it was expecting, and it seemed clear that they had been taken advantage...